JumpCloud
Program Manager – Enterprise Agility Team
Location: Remote (India)
Company: JumpCloud
About JumpCloud
JumpCloud® delivers a unified open directory platform that simplifies secure identity, device, and access management across organizations. Our platform empowers IT teams and Managed Service Providers (MSPs) to support users working securely from anywhere, managing a diverse range of devices from a single interface. At JumpCloud®, we believe in IT Simplified.
About the Team
The Enterprise Agility team is crucial in managing and accelerating programs across various functions, including Go-to-Market, Product, Engineering, and User Experience. We focus on identifying intervention opportunities, building execution frameworks, and ensuring engagement and collaboration among stakeholders.
What You’ll Be Doing
As a Program Manager on the Enterprise Agility Team, you will play a pivotal role in executing large-scale Product Engineering and User Experience initiatives across multiple teams and regions. You’ll work closely with the Directly Responsible Individual (DRI) engineering leader, driving program execution to ensure operational excellence throughout JumpCloud’s product development lifecycle.
Key Responsibilities
- Collaborate with the DRI to oversee program execution, including communication, scope management, and risk management using JIRA.
- Serve as the primary point of contact for coordinating activities across teams, ensuring alignment towards common goals.
- Proactively identify and address potential roadblocks, working to remove obstacles and keep the program on track.
- Facilitate decision-making processes to resolve issues and mitigate risks, guiding teams toward optimal outcomes.
- Maintain comprehensive documentation within JIRA, tracking program status, milestones, and dependencies.
- Actively participate in forums and meetings to provide updates and gather feedback, fostering transparent communication across the organization.
- Commit to delivering projects on-time and within scope, meeting the needs of stakeholders.
We’re Looking For
- Experience: 7+ years in program management, particularly in complex, multinational environments.
- Stakeholder Management: Proven ability to navigate complex organizational structures and manage relationships at all levels.
- Technical Proficiency: Expertise in Agile methodologies and project management tools (e.g., JIRA).
- Problem-Solving: Strong analytical skills and strategic thinking to anticipate challenges and implement effective solutions.
- Communication Skills: Excellent verbal and written communication skills, capable of influencing and inspiring teams.
- Mindset: A proactive, results-oriented approach with a drive to exceed expectations in a fast-paced environment.
Preferred Qualifications
- Consulting background
- PMP certification
- LEAN or Six Sigma experience
- Bachelor’s degree in Engineering or Computer Science
Why JumpCloud?
At JumpCloud®, we thrive in a fast-paced, SaaS-based environment and are passionate about tackling challenging technical problems. We offer a collaborative culture where your ideas and unique approaches are valued. You’ll work alongside talented professionals dedicated to our mission and have a voice in shaping our products.
One of our core values is to “Build Connections,” emphasizing human connection across diverse backgrounds. We care about our team members and are committed to their success.
Application Process
To apply, please submit your résumé along with a brief explanation of why you would be a great fit for JumpCloud®. Note that we are not accepting third-party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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